Ans:After the refund has been initiated by Ornetz as per the Returns Policy, the refund amount is expected to reflect in the customer account as per the following timelines:
1. NEFT - 1 to 3 business days post refund initiation
2. Ornetz Credit - Instant
3. Online Refund – 7 to 10 days post refund initiation, depending on your bank partner
4. PayTM wallet – 1 day post refund initiation.
Please note, Ornetz initiates the refund upon successful return pick up, or after the returned item has reached us and quality check is successful. Therefore, the refund initiation time may vary by time taken by the courier partner to deliver the return to a Ornetz warehouse. In case of any refund discrepancies, Ornetz may at its sole discretion, request you to share with us a screenshot of your bank statement.